Terms of Service

Welcome to ContractDecoder. These Terms of Service ("Terms") govern your access to and use of the ContractDecoder website, application, and services (collectively, the "Service") operated by Ember Trail LLC ("Company," "we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Description of Service

ContractDecoder is an AI-powered educational tool that helps users understand business contracts by providing plain-language explanations, risk identification, and general information about contract terms.

1.1 What ContractDecoder Is

• An educational tool to help you better understand contracts
• An AI-powered analysis service that identifies potential areas of concern
• A starting point for your contract review process

1.2 What ContractDecoder Is NOT

• Not a law firm and not a substitute for legal advice
• Not a replacement for professional legal review
• Not a guarantee of contract accuracy or completeness
• Not a licensed legal service provider

2. Important Disclaimers

2.1 NOT LEGAL ADVICE

The analysis, summaries, risk assessments, and other outputs provided by the Service:

• Are generated by artificial intelligence, not licensed attorneys
• May contain errors, omissions, or inaccuracies
• Should not be relied upon as the sole basis for any legal or business decision
• Do not create an attorney-client relationship between you and the Company

YOU SHOULD CONSULT WITH A QUALIFIED ATTORNEY before signing any contract, especially for high-value transactions, complex agreements, or matters with significant legal implications.

2.2 AI-Generated Content

All analysis provided by ContractDecoder is generated by artificial intelligence systems. Specifically:

• We use third-party large language models (including models from Anthropic) via API
• AI systems can and do make mistakes, including missing important clauses, misinterpreting language, or providing inaccurate explanations
• Confidence indicators provided are estimates, not guarantees
• The AI does not have access to relevant case law, jurisdiction-specific regulations, or the full context of your business situation

2.3 No Warranty

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Accuracy or completeness of analysis
• Non-infringement

We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

3. AI Processing & Data Transparency

3.1 How We Process Your Documents

When you upload a contract to ContractDecoder:

1. Upload: Your document is transmitted securely to our servers
2. Text Extraction: We extract the text content from your PDF or Word document
3. AI Analysis: The extracted text is sent to our AI provider's API for analysis
4. Results Delivery: The AI-generated analysis is returned to you
5. No Storage: Your document and the extracted text are processed in memory and are NOT stored in any database or file system

3.2 AI Provider Relationship

• We use third-party AI models accessed via API (currently Anthropic's Claude models via OpenRouter)
• Our AI providers process your contract text to generate analysis
• Per our agreements with these providers, data sent via API is NOT used to train their models
• We do not control our AI providers' systems and rely on their stated data practices

3.3 No Human Review

Your contracts are analyzed solely by AI systems. No Company employees or contractors read your contract content unless you explicitly share it with our support team for troubleshooting purposes.

3.4 AI Limitations

You acknowledge that:

• AI analysis may miss important issues in your contract
• AI may misinterpret unusual or complex language
• AI does not understand the full context of your business relationship
• AI cannot predict how courts would interpret specific provisions
• AI analysis is not a substitute for professional legal review

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you must create an account by providing a valid email address. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Promptly update any information that changes
• Accept responsibility for all activity under your account

4.2 Account Security

You are responsible for maintaining the confidentiality of your account access. You agree to notify us immediately of any unauthorized use of your account.

5. Acceptable Use

5.1 You Agree To:

• Use the Service only for lawful purposes
• Upload only contracts you have the legal right to review
• Provide accurate information about yourself
• Comply with all applicable laws and regulations

5.2 You Agree NOT To:

• Upload contracts you do not have authorization to review
• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Reverse engineer or attempt to extract our source code
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization
• Upload malicious files or content
• Misrepresent AI-generated content as professional legal advice

5.3 Contract Content

You represent and warrant that:

• You have the legal right to upload and analyze any contract you submit
• Your use of the Service does not violate any confidentiality obligations you may have
• You will not upload contracts containing illegal subject matter

6. Subscription and Payment

6.1 Free Tier

We offer one (1) free contract analysis to new users. This free analysis is subject to all Terms herein.

6.2 Paid Subscription

After your free analysis, continued use requires a paid subscription:

• Price: $49 per month (USD)
• Billing: Monthly, recurring
• Features: Unlimited contract analyses and follow-up questions

6.3 Payment Processing

Payments are processed by Stripe, Inc. By subscribing, you also agree to Stripe's terms of service. We do not store your credit card information on our servers.

6.4 Automatic Renewal

Subscriptions automatically renew each billing period until cancelled. You authorize us to charge your payment method on file for each renewal period.

6.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access until that date.

6.6 Refunds

Due to the nature of our Service (immediate delivery of AI-generated analysis), we generally do not offer refunds. However, if you experience technical issues that prevent you from using the Service, please contact us and we will work to resolve the issue or provide appropriate credit.

6.7 Price Changes

We reserve the right to change our pricing. Any price changes will be communicated in advance and will apply to subsequent billing periods, not your current period.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its original content, features, and functionality, is owned by Ember Trail LLC and is protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any contracts you upload. By uploading content, you grant us a limited, non-exclusive license to process that content solely for the purpose of providing the Service to you. This license terminates when processing is complete.

7.3 Analysis Output

The AI-generated analysis provided to you is licensed for your personal or internal business use. You may:

• Save and reference your analysis
• Share your analysis with your colleagues, advisors, or attorneys
• Use insights from the analysis in your business decisions

You may not:

• Resell or commercially redistribute the analysis
• Claim the AI-generated content as professional legal advice
• Remove or alter any disclaimers included in the analysis

8. Limitation of Liability

8.1 Limitation of Damages

8.2 Assumption of Risk

You expressly acknowledge and agree that:

• Contract analysis involves inherent risks and uncertainties
• AI-generated analysis may contain errors
• You are solely responsible for your decisions regarding any contract
• You assume all risk associated with using or relying on our Service

8.3 Essential Purpose

The limitations in this section apply even if any remedy fails of its essential purpose.

9. Indemnification

You agree to indemnify, defend, and hold harmless Ember Trail LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Any contract you upload or analyze through the Service
• Any claim that your use of the Service caused damage to a third party

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.

10.2 Binding Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Denver, CO, and judgment on the award may be entered in any court having jurisdiction.

10.3 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

10.4 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

11. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on the Service prior to the changes taking effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

12. Termination

12.1 By You

You may terminate your account at any time by cancelling your subscription and ceasing use of the Service.

12.2 By Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

13. General Provisions

13.1 Entire Agreement

These Terms constitute the entire agreement between you and Ember Trail LLC regarding the Service and supersede all prior agreements.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

13.5 Contact Us

If you have any questions about these Terms, please contact us at:

Ember Trail LLC
1067 S. Hover St #216
Longmont, CO 80501
Email: [email protected]

14. Acknowledgment